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Psichologija delovogo obščenija: Učebnoe posobie dlja bakalavrov (978-5-394-02271-5)


Category: Russian culture. Traditions -> psychology
No image available.
Title:
Psichologija delovogo obščenija: Učebnoe posobie dlja bakalavrov 
Author:
Rudenko A.M. 
Publisher:
Daškov i K
Place of publication:
Moskva  (Russian Federation)
Year of publication:
2013 
Number of pages:
264, Hardcover 
Serial:
 
ISBN:
978-5-394-02271-5
EAN:
9785394022715
Price:
EUR 23,00
Delivery time:
Deliverable within 4-6 weeks
Notes:
-
Učebnoe posobie napisano v sootvetstvii s Federalnym gosudarstvennym obrazovatelnym standartom tretego pokolenija. V nem rassmatrivajutsja aktualnye voprosy teorii i praktiki psichologii delovogo obščenija v sfere turizma i socialno-kulturnoj dejatelnosti. Izloženy voprosy psichologičeskoj specifiki prodaž turistskogo produkta, obsluživanija turistov v ofise, osobennosti delovogo ėtiketa, psichologii imidža, konflikta, podgotovki i provedenija ėkskursij. Osoboe vnimanie udeljaetsja kommunikativnoj kulture rabotnikov sredstv razmeščenija, analizirujutsja voprosy psichologii menedžmenta gostinic i restoranov.